FAST ACTING SUPPORT FOR CATASTROPHE RESPONSE

When a catastrophe strikes, Homelink is there to help - fast. Our proactive approach helps Insurance Carriers get where they need to be when a disaster occurs. Monitoring national weather activity and using predictive analytic tools allows us to reserve accommodations for you in advance of a catastrophic event. 

We know how critical it is to act quickly during catastrophes and natural disasters so our immediate first response team is on-site within 24 hours to help with our unmatched Homelink care and compassion. We act as a single, central point of contact quickly opening doors to secure living and working arrangements for on-the-ground Insurance Adjusters and their displaced Policyholders.

Let’s Work Together

Get Urgent Support Now, Call:

866-731-9700

Taking Care of the Logistics of Catastrophe Response for Insurance Adjusters

Homelink is here to help Insurance Adjusters jump into action during a catastrophe. Our experienced, immediate response team is always on call, working quickly to help our Insurance Partners through catastrophic events and natural disasters.

Whether it’s coordinating hotel rooms, mobile office spaces, on-site trailers, or other necessities as requested, Homelink is ready and available to assist you, so you can be engaged with your Policyholder.  We help Adjusters on the scene by expertly managing the critical administrative and logistical requirements of responding to a catastrophe.

We'll take care of you in a catastrophe, so you can take care of your Policyholders. This Includes:

Securing hotel rooms, rental units, office spaces or meeting rooms

Priority reservations at major hotels and other properties

Providing detailed invoices with direct billing

Negotiating competitive rates and handling payments

Supporting disaster claims in any other way we are needed

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our immediate first
response team is

on-site


within 24 hours

to help

Supporting Our Insurance Partners
Through Major Disasters

How We Care For Adjusters:

Can-Do Approach

We find the solutions that solve the unique needs and special requests of Insurance teams while they are relocated to service in areas affected by a disaster.

On-Site Collaboration

We work in partnership with Adjusters to support urgent Policyholder claim needs quickly and efficiently. 

On-Call 24/7

We are always on call so Adjusters can rest easy knowing that a dedicated Homelink Claims Consultant can be reached anytime, anywhere the disaster happens.

Clear, Central Communication

We act as the central point of communication for Insurance Adjusters and Policyholders, coordinating support for both parties as needed and how they need it.

Action-Oriented Solutions

We secure priority hotel reservations within the disaster area, communicating availability to the Insurance Carrier for quick placement.

Cost-Control

We negotiate highly competitive rates on all bookings through our national discount program, and cover all relocation fees upfront on your behalf.

Attention to Administrative Detail

We take care of all the relocation details, from booking properties to providing detailed billing information to the Insurance Carrier.



Local Support, Nationwide

We are connected in communities across the country making us uniquely prepared to provide local support, Coast-to-Coast.



Easy-to-Use Self-Service Apps

Utilize our hotel booking tool available in Yourlink™, our claims management portal for Insurance Carriers, to choose the room where you want it, when you want it while still securing the best rates. Homelink will manage the stay, coordinate extensions and bill the stay directly to the Insurance Carrier.

Helping Policyholders in a Catastrophe

When catastrophe strikes, finding somewhere to stay temporarily is a critical next step. Homelink works
fast to secure nearby hotel or property reservations, taking care of all check-in procedures, billing
details, and any necessary special requirements on behalf of the Insurance Adjuster and Policyholder. 

How We Care For Policyholders:

Hotel Savings Found For You

We have the connections and ability to place Policyholders in nearby hotels at discounted rates that we’ve obtained through our nationally discounted hotel program.

Accommodations Found Fast

We source the right relocation solution for you, keeping in mind any unique needs or requests.


Direct Billing to Your Insurance Carrier

We handle the costs for hotel stays or property rentals so Policyholders have minimal costs. 

Guiding You Through The Claim

We guide Policyholders throughout the entire claim process to make the transition into rental properties as painless as possible.



Furniture and Amenities

We coordinate the delivery of any necessary furniture, housewares, and appliance rentals, delivered quickly to the disaster area. 



Easy Access to Your Claim Details

We make it easier for you to choose the room where you want it when you want it while still securing the best rates, available with YourHomelink™, our Policyholder claim management portal. From there, Homelink will manage your stay, coordinate extensions and bill the stay direct to your Carrier.

Stay Connected in a Catastrophe

Whether you are an Insurance Carrier or Policyholder, Homelink has easy-to-use, self-service portals to help you manage your claim in real-time.

Our dedicated claims management
platform for Insurance Adjusters

Stay connected to your claims while on the go using any device, Anytime. Anywhere. Anyplace. 

Request housing from your mobile device
24/7/365.

Increase productivity and efficiency with real-time analytics on every claim. 

Manage your claims more easily and efficiently.

Access claim details and measure key performance indicators from our easy-to-use dashboards and analytic tools.

View open balances and download invoices and statements allowing for full transparency on all of your claims.

Through our custom integrations with industry platforms we can provide you greater flexibility and insight on your claims.

Sign Into YourLink™ Now


Need an account?    Contact us to access Yourlink™

Our dedicated Policyholder Portal

View housing details on any device, Anytime. Anywhere. Anyplace.

Manage your entire housing claim from your mobile device.

View and approve hotel and housing options.

Reference all of your housing details in one place.

Request a hotel or housing extension when additional time is needed in your temporary housing. This is sent immediately to your Insurance Carrier for approval.

Communicate with your Homelink Claims Consultant 24/7/365.

Submit customer service tickets that are serviced anytime, day or night.

View the check-in date, check-out date and confirmation number of your stay.

Sign Into YourHomelink™ Account

Need an account?   Contact us to access YourHomelink™

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Positive Reviews From
People We Help

Meet The Homelink Team That Helped.

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Our Mission

To help communities across the country stay safe and thrive by ensuring the needs of our insurance partners and Policyholders during catastrophic events, are taken care of collaboratively & quickly.




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Hoffman Estates, IL 60169

# 866-731-9700

inquire@homelinkhelps.com

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